Delivery & Costs

As all of our designs are made to order. Your item will usually be dispatched within 2 weeks of being ordered and will be sent via Royal Mail, we do however try and get orders out quicker. Some orders  and bespoke orders may take longer to be dispatched.

Payment must be made using either a debit or credit card or Pay Pal. We do not know your card details as payment will be processed by Pay Pal, you do not need a Pay Pal account to make payment and the process is secure.

POSTAL RATES

United Kingdom – Free

Europe – £9.00

USA & Australia  – £10.00

For other countries please email me.

The price is  irrespective of the number of items.

If your order is urgent it is important you enquire first and check for delivery times. In the UK items can be sent urgently, next day although NOT guaranteed as we have previously used this service and items have not been delivered as promised by the mail company and taken two days. 

If your delivery is for a wedding or special occasion please let us know the date or other important deadlines such as trial with a hairdresser or a dress fitting, this way we can prioritise your order. Please order early as at certain times of the year we may have a 2 – 4 week lead time from order to delivery. If you can’t wait this long, please contact us and we will let you know if we can get your order out to you sooner. Once the order is dispatched we cannot take responsibility for late or non-delivery due to factors outside our control.  

Items for customers in the UK are sent via Royal Mail, some items will require  a signature on delivery is required. If you are unable to sign for your package, items will be held at your local sorting office. Signed For packages will be held at your local sorting office after which time it will be returned to Bridal De Vine. If a package has been returned to Bridal De Vine because delivery was not possible, the cost of re-sending the package again will be the responsibility of the customer.

EUROPEAN & WORLDWIDE DELIVERIES

If you are ordering from outside the UK your purchase may be subject to additional import taxes.

Bridal De Vine is not responsible for any import taxes that are incurred once the products have been dispatched.

Any questions, please call or email.